City of Freeport

Recent Topics
What does everyone think of the new Help Center?
What does everyone think of the new Help Center? Please leave your comments here....also a good way to test out the Community Section. This is an area where we can ask general or IT questions and all have a chance to participate in the conversation. We are not yet sure if we will go forward with the Community Section, so please give us some feedback.
Welcome to Community
The Community hub inside Zoho Desk lets you build a powerful community around your business, while still serving customers via other channels. Your customers can post 4 types of content within your community. These are Ideas, Questions, Problems and Discussions. Each of these serves a particular purpose. When your customers have something to discuss with you, they can post a discussion within your community. It's a great way to debate and collaborate. Your customers can ask you specific questions

Popular Articles
Send a Phish Alert to the IT Department
To alert the IT Department to a suspicious email, please use the Phish Alert button in the new window that opens when you view an email.
Cash Register Computer - Printer and Drawer Problem
Issue 1: The cash drawer opens for all transactions, not just cash transactions and the windows print dialog opens instead of just printing directly. Solution 1: After troubleshooting, contacted Locis support. Tech modified the .ini file and rebuilt ...
Fire Vacation Software - ST3000
This is a very old, but still in use software package use for recording and reporting vacation time for the Fire Department and some W&S employees. In June 2019, we began to notice a few data dependencies and feared the software may soon fail. After ...
C: Drive of PC "Filling UP"
For various reasons, the C: drive of a PC may begin to suddenly begin to fill up for unknown reasons. Here are a few observations and potential resolutions. C: drive was filled with cab_xxxx files in the C:\Windows\Temp directory. After a bit of ...
Dictation Foot Pedal
The software download for the Start-Stop dictation software and was sent to Dovie Anderson's email mailbox.

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